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General Terms of use

Use of the Website “https://therapeuticadherence-policies.com/” and of its sub-domains (jointly called hereinafter “the Website”) is subject to acceptance of the present general terms of use (called hereinafter “TOU”).

By logging into and using the Website the Web surfer (called hereinafter the “User”) acknowledges that it has examined the present TOU, declares that it accepts them without reserve, and undertakes to comply with them.

1. Purpose

This Website is intended to provide Users with health-related information, in compliance with the specific legal and regulatory obligations imposed on pharmaceutical laboratories and in particular with the provisions of the French Public Health Code.

It is however hereby stipulated that the Website does not constitute a medical or remote health service system. Consequently, information which is placed in it cannot be considered equivalent to a medical opinion or diagnosis or take the place of a medical consultation with a health professional.

This site is not intended to provide information on Servier Group.

2. Intellectual property

All the content available on the Website, including, non-restrictively, the texts, graphics, pictograms, images, photographs, illustrations, sounds, audio and video data, and the Website’s tree structure, browsing plan and logos, the design and organization of its headings, their titles, the databases, their structure and content, the trademarks (referred to hereinafter as “the Content”) is the exclusive property of LES LABORATOIRES SERVIER, and/or, if applicable, of its licensors or partners, and as such are protected by intellectual property law or by the provisions relating to image rights.

Only copying for private use is authorized pursuant to the Intellectual Property Code.

Consequently, any commercial usage, representation, distribution, reproduction, adaptation, translation or transformation, whether total or partial, by any process whatsoever, of the Website and/or of its component elements, any sharing of the Website’s Content, and any transfers to another Website without the prior, written authorisation of LES LABORATOIRES SERVIER, is strictly prohibited, pursuant to the provisions of article L.122-4 of the French Intellectual Property Code.

All requests for authorization for reproduction or representation of any Content on the Website must be sent to LES LABORATOIRES SERVIER, at the following address: contact@servier.com

In addition, the trademarks and logos shown on the Website are registered trademarks and cannot be used without the express authorization of their owner. This being so, the act of representing, reproducing, distributing and redistributing them, whether in whole or in part, on the basis of the elements of the Website, without the holder’s prior, written authorisation, constitutes an infringement of copyright within the meaning of the provisions of articles L.713-2 and following of the French Intellectual Property Code.

In any event, the User undertakes to keep and to copy each mention of copyright or of property rights indicated in all elements of the Website which it uses.

3 - Processing of Personal Data

All information related to the processing of Users’ personal data is defined in the Data Privacy Policy accessible via the following URL: https://therapeuticadherence-policies.com/data-privacy/

4 - Cookies

All information related to Cookies is defined in the Cookies Policy accessible via the following URL:

5. Use of the Website

Users undertake to use the Website:

In addition, the information supplied on the Website is non-contractual and cannot be considered to be offers for services or products.

Under no circumstances do they constitute an assertion, a guarantee or an undertaking by LES LABORATOIRES SERVIER concerning the services which are shown in it.

The User is also informed that information published on the Website cannot be considered equivalent to medical advice and cannot be used in place of the advice of a doctor. Consequently, Users must under no circumstances use this information to establish a medical diagnosis or to recommend a treatment and must consult a health professional authorised to dispense medical care.

LES LABORATOIRES SERVIER cannot be held liable for any decision taken on the basis of any information contained on the Website, nor for any use which may be made of it by third parties.

It should also be noted that each user of the Website is responsible for taking all appropriate measures to protect and secure its own data and/or applications against any intrusion or contamination by any viruses present on the Internet.

6. Accuracy and comprehensiveness of Website information

All information supplied to the Users on the Website is provided “as is”, without any guarantee of any kind, whether expressly or tacitly, including, but not limited to, implicit guarantees of merchantable quality, aptitude for a particular use, or absence of infringement of copyright.

LES LABORATOIRES SERVIER strives to ensure, as far as it is able, that the information distributed on the Website is accurate and up to date, when it is online.

However, it does not guarantee in any way the truthfulness, completeness, accuracy or comprehensiveness of the information and content made available to the Users on the Website, and reserves the right to amend or to correct, at any time and without notice, the content of information and documents published on the Website.

Consequently, LES LABORATOIRES SERVIER declines all liability for any imprecision, inaccuracy, omission or modification relating to information available on Website, in particular in the event of a change of the statutory or legal provisions, and due to any damage resulting from a fraudulent intrusion by a third party, in particular when it could lead to a modification of the information made available on the Website.

With this regard, LES LABORATOIRES SERVIER cannot be held liable for the content of the present pages, or for any use which may be made of it by the User, to wit in respect of all direct or indirect damage caused by access to or use of the Website by any party or, alternatively, due to it being impossible to log on to it.

LES LABORATOIRES SERVIER reserves the right to modify the content of the Website and the data or information accessible via the Website and the present General Terms of Use, in particular in order to comply with all new applicable standards, legislation and/or regulations, and/or to improve Website performance.

In this case the amended General Terms of Use shall come into force from the date on which they are online.

The User is therefore recommended to keep itself regularly informed of the Website’s General Terms of Use.

8. Availability of the Website

LES LABORATOIRES SERVIER strives to keep the Website accessible to Users 24 hours a day, 7 days a week.

However, LES LABORATOIRES SERVIER cannot guarantee the Website’s permanent availability and accessibility.

This being so, LES LABORATOIRES SERVIER reserves the right to cancel, restrict, suspend or temporarily interrupt partial or total access to the Website, to its functions, or to all or part of the services offered on the Website, at any time, without notice or compensation, for any reason whatsoever, and in particular for technical maintenance reasons, on occurrence of an event of force majeure or unforeseen accident, IT problems, difficulties relating to the structure of the communication networks, or of any other technical difficulties.

Notwithstanding all the means used by LES LABORATOIRES SERVIER and its technical service-providers, the User is informed that the Internet network is not reliable, above all in terms of relative security in terms of data transmission, of unguaranteed continuity of access to the Website, of unguaranteed performance in terms of speed of data transmission, and of propagation of viruses. It is also stipulated hereby that the Internet network and IT and telecommunications systems are not error-free, and that interruptions and malfunctions can occur.

Consequently, LES LABORATOIRES SERVIER gives no guarantee with this regard, and cannot consequently be held liable for any damage inherent to the said uses of the Internet network, and of the IT and telecommunications systems, in particular, although this list is not restrictive:

9. Liability of LES LABORATOIRES SERVIER

LES LABORATOIRES SERVIER cannot be held liable for any direct or indirect damage, such as, although this list is not restrictive, all data losses or corruption, loss of programs, loss of profits, or operating loss, incurred by a User or any third party, resulting from access to the Website, from browsing on the Website, from the content of the Website, from use of the Website and of the Websites which are connected to it, or due to it being impossible to use the content, information and services offered via the Website by the Users.

In particular, LES LABORATOIRES SERVIER declines all liability for damage of any kind whatsoever resulting:

LES LABORATOIRES SERVIER declines all liability, express or implicit, if use of the information on the Website infringes a patent, a copyright or a registered trademark.

10. User’s liability

If content on the Website is distributed by the User, whatever the nature thereof, the latter undertakes not to commit any actions or make any remarks which are contrary to laws, public order or public decency, or which are offensive, defamatory or discriminatory in nature, or threatening towards a person or a group of persons, or which breach the provisions of copyright, image rights, the private life of other people, medical secrecy or secrecy of correspondence. It may be held liable for any breach of this undertaking.

In general, the User undertakes to act respectfully, in particular with regard to the other members of the Website.

The User is informed that in the event of a request by the competent authorities LES LABORATOIRES SERVIER is authorized to transmit all login data allowing identification of the User, if the latter appears to be at the origin of illegal content or actions.

11. Hypertext links

The present Website may contain links to other Websites published by third parties.

The presence of a hypertext link leading to a third-party Website does not under any circumstances constitute an approval of the Website or of its content by LES LABORATOIRES SERVIER.

LES LABORATOIRES SERVIER exercises no control over these third-party Websites, and consequently declines any liability regarding the content of these Websites and any use which may be made of them by any User.

In addition, LES LABORATOIRES SERVIER cannot be held liable as a consequence of information, opinions and recommendations made by third parties.

The User accesses and uses third-party Websites at its sole liability, at its own risk, and in accordance with the applicable terms of use on the said Websites.

Users are consequently advised to check the terms of use and the confidentiality charters of these Websites before providing them with personal information.

12. Applicable law

The present TOU are governed by French law, in respect both of the substantial rules and the formal rules. All disagreements shall be brought before the courts with jurisdiction of Paris (France).

Any application of the rules of conflict of laws which restricts full application of French law is consequently excluded hereby. Consequently, French law applies to all Users which browse the Website and which use all or part of its functions.

In the event of a divergence between the information presented in the French version of the Website and that presented in the English version of the said Website, the information presented in the Website’s French version shall take precedence.

13. Legal mentions:

The Website “https://therapeuticadherence-policies.com/” is published by LES LABORATOIRES SERVIER, SAS – a simplified joint-stock company with a capital of 34,590,852 euros, registered with the Trade and Companies’ Register of Nanterre under the number 085 480 796, the head office of which is located at 50, rue Carnot – 92284 Suresnes – France – Tel: 00 33 (0)1 55 72 60 00. LES LABORATOIRES SERVIER is a company of SERVIER.

The Publication director is Mr Olivier NOSJEAN, SERVIER’S Public affairs.

The Website “https://therapeuticadherence-policies.com/” is hosted by OVH SAS, having its registered office at 2 rue Kellermann – 59100 Roubaix – France – https://www.ovh.com/.

The design and production of the Website “https://therapeuticadherence-policies.com/” has been undertaken by LICORN PUBLISHING, SARL, having its registered office at 101 rue de Sèvres, 75006 Paris – France – https://licornpublishing.com/.